Air France – Benchmark

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Success story

Air France – Benchmark


User retention

Quality service

Position yourself on the market to prioritize progress

In a highly competitive world, it is important to know the strengths and weaknesses of your own mobile applications. It is equally important to know how those of competitors behave. Are they more or less fast, more or less heavy? Can the difference decide the user to change the application?


  • Identification of strengths and weaknesses in relation to best practices in the sector.
  • Identification of areas of progress to improve user satisfaction.


Benchmark of 12 applications in the sector (air, rail, road) on the Performance and Sobriety axes.

“App Scan” diagnosis of the Air France application throughout the user journey.

About the GREENSPECTOR offer

App Scan

Master the user experience in mobility

  • You describe your user journey
  • We measure at each release at the heart of the application (response time in mobility, consumption of resources, technical control points)
  • Restitution presented by our consultants