Orange Bank – App Scan

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Success story

Orange Bank – App Scan

Stakes

Adhesion

Reliable indicators to manage the project

Understanding performance faults to correct them properly

  • The response times of an application are crucial for user adhesion and retention. For more than 7 users out of 10, the lack of performance is the first cause of uninstall.
  • A good understanding of the causes of possible problems is necessary to act: front or back? Choice of technology or framework? Your code, or third-party SDKs? …

Results

  • Launch decision based on factual and reliable findings
  • Identification of the root causes of dysfunction, and proposals for remedies
  • Subscription to the GREENSPECTOR App Scan offer to secure future releases and check progress
  • Over the releases, the project team has significantly improved the performance and battery consumption of the application

Methodology

– App Scan measurement campaign by our consultants, on the critical user journey (enrollment, account consultation, transfer)

– Then in-depth audit with targeted profiling on the faults identified during the App Scan diagnosis

We particularly appreciated the great involvement of the GREENSPECTOR teams as well as the angle of view of the test report which brings a complementary vision to the KPIs that we are used to following

Nicolas LORELLA
Product Owner Mobile – Orange Bank

About the GREENSPECTOR offer

App Scan

A measurement campaign with no impact on your teams

  • You describe to us the user journeys of your web or mobile applications
  • We are preparing automated test scripts to run this journey as one of your users
  • We run the automated tests several times and measure in real conditions (devices and networks of our dedicated test benches) the consumption of resources (energy, memory, data) and response times
  • We present to you a measurement report, the analysis of the findings and our recommendations

Specificities